Terms of Use

The conditions below govern your use of our website and related services.

Acceptance of terms

By accessing this website, you agree to these Terms of Use and our Privacy and Cookies policies. If you do not agree, please discontinue use.

Scope of services

We provide event production services and custom awards. Any quoted scope will be confirmed in writing, including deliverables, timelines, and fees.

User obligations

  • Provide accurate information for quotes and delivery.
  • Respect intellectual property and usage restrictions.
  • Do not misuse the site or attempt unauthorized access.

Intellectual property

All content, trademarks, and designs on this site are owned by Frost Saga Awards or licensed. You may not reproduce without prior written permission.

Pricing and payments

Prices are quoted exclusive of taxes and freight unless stated otherwise. Deposits are required for custom fabrication. Late payments may incur fees.

Cancellations and refunds

Cancellations must be in writing. Custom items may be non-refundable once fabrication commences. We will outline any refundable elements in your quote.

Disclaimers

The website is provided “as is.” We do not guarantee uninterrupted access or error-free content. Event outcomes depend on factors beyond our control.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss. Our total liability is limited to the amount paid for the relevant services.

Indemnification

You agree to indemnify us against claims arising from your misuse of the site or breach of these terms.

Governing law

These terms are governed by the laws of New South Wales, Australia. Disputes will be subject to the exclusive jurisdiction of its courts.

Changes to terms

We may update these terms at any time. Continued use constitutes acceptance of the updated terms.

Contact

Questions about these terms: [email protected] or Level 10, 241 Elizabeth Street, Sydney NSW 2000, Australia.