Privacy Policy

This policy explains how Frost Saga Awards collects, uses, and protects personal information.

Introduction

We respect your privacy. This Privacy Policy applies to information collected via our website, email communications, and business operations. We comply with applicable laws, including the Australian Privacy Principles and, where relevant, the EU GDPR.

Data we collect

  • Contact data: name, email, phone, organization, and role.
  • Event details: venue, dates, audience size, and ceremony requirements.
  • Communications: emails and call notes related to proposals and projects.
  • Technical data: IP address, device/browser info, and cookies for basic analytics.

How we use data

  • To respond to inquiries, provide quotes, and deliver services.
  • To improve our website, services, and client experience.
  • To comply with legal obligations and prevent misuse or fraud.

Sharing

We share data only as necessary with trusted suppliers (for example, award fabricators and logistics providers) under confidentiality commitments. We do not sell personal data.

Your rights

Subject to law, you may request access, correction, or deletion of your personal data. EU residents may also object to or restrict processing and request portability.

Security

We apply reasonable technical and organizational safeguards, including access controls, encryption-in-transit for communications, and secure vendor selection.

Retention

We retain data only as long as needed for the purposes above or as required by law and contracts. Non-essential data is periodically reviewed and deleted.

International transfers

Where data is transferred outside your region, we use appropriate safeguards such as contractual clauses and vetted processors.

Contact for privacy

To exercise rights or ask questions, contact: [email protected] or write to Frost Saga Awards, Level 10, 241 Elizabeth Street, Sydney NSW 2000, Australia.

Updates

We may update this policy to reflect changes in law or our practices. The latest version will always be available on this page.